Product Care & Warranty

Crafted to Be Carried. Designed to Last.

At T&A, we believe exceptional craftsmanship deserves exceptional care.

Every handbag is thoughtfully designed and meticulously crafted using premium genuine leather, selected for its beauty, durability, and timeless character. Unlike synthetic materials, genuine leather evolves gracefully over time, developing a rich patina that reflects its journey and makes every piece uniquely yours.

With proper care, your T&A handbag is designed to accompany you for years to come.


Product Care

Everyday Care

A few simple practices will help preserve the beauty and longevity of your handbag.

  • Store your handbag in its T&A dust bag when not in use.

  • Keep it in a cool, dry place away from prolonged exposure to direct sunlight and excessive heat.

  • Avoid prolonged contact with water, oils, perfumes, cosmetics, and other liquids.

  • Gently wipe the leather with a soft, dry microfiber cloth to remove dust and maintain its finish.

  • Avoid carrying excessive weight, as overloading your handbag may affect its structure over time.

Storage

When storing your handbag for an extended period:

  • Lightly fill the interior with tissue paper to help maintain its natural shape.

  • Store it upright inside its given dust bag.

  • Avoid hanging the bag by its handles for prolonged periods.

  • Keep it in a cool, dry, and well-ventilated environment.

Leather

Genuine leather is a natural material that becomes more beautiful with age. Over time, it may soften, develop a rich patina, and display subtle variations that enhance its individuality.

To preserve its appearance, occasional conditioning with a quality leather care product is recommended. Always follow the product manufacturer's instructions and test it on a discreet area before full application.


Our Materials

Every T&A handbag is handcrafted using carefully selected premium genuine leather.

Because leather is a natural material, no two pieces are ever identical. Slight variations in grain, texture, colour, and natural markings are distinctive characteristics of authentic leather and reflect the individuality of each hide.

These natural features are not imperfections, they are part of what makes every T&A creation truly one of a kind.


Our Warranty

Every T&A handbag undergoes a thorough quality inspection before it reaches you, ensuring it meets our uncompromising standards of craftsmanship and quality.

Our warranty applies exclusively to manufacturing defects.

If your handbag experiences a manufacturing defect under normal use, our Customer Care team will carefully assess the product and determine the most appropriate resolution.

As genuine leather is a natural material, it will gradually develop character through everyday use. Natural ageing, softening, creasing, variations in grain or colour, and the development of a rich patina are hallmarks of authentic leather and are not considered manufacturing defects.

Likewise, damage resulting from accidental impact, improper care, misuse, exposure to excessive moisture or harsh conditions, or unauthorised alterations falls outside the scope of our manufacturing warranty.


Warranty Assistance

If you believe your T&A handbag has experienced a manufacturing defect, our Customer Care team will be pleased to assist you.

Please contact us with:

  • Your order number or proof of purchase.

  • A brief description of the concern.

  • Clear photographs of the product.

Email
support@taluxeco.co

Phone
+91 7207182152

Our team will review your request with care and guide you through the next steps as promptly as possible.


Our Commitment

At T&A, we create products with the intention that they will be carried, appreciated, and enjoyed for years to come.

From the careful selection of premium materials to the attention devoted to every stage of craftsmanship, our commitment is to deliver handbags that embody enduring quality, timeless design, and refined elegance.

Thank you for choosing T&A. We sincerely appreciate your trust and look forward to being part of your journey for many years to come.